SHIPPING & RETURNS
Shipping Policy
We strive to provide a seamless and secure shopping experience. Browse our collection, select your favorite items, and proceed to checkout with ease. Orders are processed within 2 days and shipped via Swiss Post.
Switzerland: Shipping costs CHF 9.00, with a delivery time of up to 5 business working days.
Europe: Shipping costs CHF 20.00, with a delivery time of up to 10 business working days.
Return & Exchange Policy
If you’re not completely satisfied with your purchase, you can return items within 14 days of receiving your order. Items must be unworn, in their original packaging, and with all tags attached. Return shipping costs are the responsibility of the buyer. To initiate a return, please email welcome@teamliveup.com with your order number. We do not offer exchanges—only refunds. Once we receive your return and verify its condition, we will process your refund within 30 days.